Do I need an appointment?

Yes, we operate on an appointment-only basis. This is to ensure that you have focused time dedicated with the designer to explore a design that is tailored to your needs.

How long is an appointment?

Appointments for initial consultation usually run for one hour. This ensures sufficient time for a design consultation, trying on different styles and taking measurements. If you require additional time, please contact us prior to making the appointment so we can make arrangements.

How many guests can I bring to my appointment?

We recommend 1-2 guests for your appointment as this ensures that attention is focused between you and the designer. More people means more opinions and sometimes this can lead to confusion and difficulty in making a decision. Make sure the people your bring along with share your aesthetics and values so that the whole process runs smoothly.

What is the size range of your collections that is available to try on?

Our sample dress sizes range from size 4 to size 18. We do not have different sizes for each style as they are all made-to-measure to the size of your body shape. Individual changes will be made in the pattern-making stage so the final dress will fit your body perfectly.

Do you make bridesmaid dresses?

Yes we do! The dresses from our evening collection can be worn as bridesmaid dresses. You would only need to make one booking for all your bridesmaids to come in for a fitting. As time is limited for multiple try-ons, we recommend picking out three styles from our website prior to the appointment so the whole process runs smoothly.

What happens if I want to come back and try on the styles again after my initial consultation?

If you’ve already come in for an appointment and tried on a few of our styles, you are welcome to return for a follow up appointment without further charges. You are welcome to make the booking via email or call us on (07) 3216 1513.

I’ve decided on which dress I’d like to order, what happens now?

Great! All you need to do now is to contact us via email or phone and make a follow-up appointment to come in so we could take your measurements and get started on your dress. Please note that you will not need to book via our calendar and make a payment again.

How long prior to my event do I need to order my dress?

For evening and school formal orders 2-6 months lead time is sufficient. For bridal orders, we recommend between 6-12 months lead time due to the complexity of the designs and to allow for fabric ordering, fittings and alterations. Delivery time is dependant on the complexity of the design and the process required for making. If you have a very urgent order, please contact us via the contact form and we will endeavour to accommodate your needs. Contact Form

What is the average price of a House of Ezis evening gown or wedding dress?

The price of our evening and wedding gowns varies depending on the complexity of the design and selected fabric. The following guide can be used as an indication of the price range of the different categories of gowns.

• School formal dresses range from $1,600 - $4,700

• Evening gown collection and bridesmaid dresses range from $2,000 - $8,750

• Wedding gown collections range from $4,200 - $15,000

• Red carpet and one-off performance commission pieces start from $10,000 +

We try our best to cater for individual needs and budgets, you can contact us directly to find out more details about each dress.

How does payment work?

We require full payment upfront during the time of order at your appointment before confirming and securing your order. Once the payment is received, the production team will get started with organising and preparing your order. This includes ordering your custom fabrics and materials, drafting a block based on your measurements and all the fun stuff.

I’ve ordered my dress, what happens now?

After selecting the colour and fabric of your dress, the fabric gets ordered from our Australian suppliers from Brisbane, Sydney and Melbourne. Once the fabric arrives, a custom pattern will be drafted based on your body measurements. Once the order is cut and made, it will be ready for your first fitting. You will be notified by email when your order is complete and we will book you in for a fitting. If you have any enquiries about your order, please email us at info@houseofezis.com and we will get back to you shortly with an update on your dress.

What materials are your gowns made of?

Our gowns are made from synthetic materials that mimic natural materials in the way they behave, they are easier to care for and more durable. We also work with natural materials including silk, cotton and linen. If you are allergic to synthetics, we’ve got you covered.

Where are the gowns made?

All our gowns are made locally in the studio located in Brisbane. We have a small in-house production team of seamstresses and pattern-makers to ensure that the quality is up to a high standard. We provide a seamless service that allows our clients access to every part of the dressmaking process. We make sure to discuss all details involved in the production stage.

When do I need to bring my heels?

You would need to bring your heels to your first fitting and then to every other fitting until the gown is completed. This is to ensure that the dress is altered to the right length and posture of your body when wearing heels.

How long before my event will the dress be ready?

It is ideal for the final fitting and pickup date to be scheduled as close to your event date as possible. We recommend two weeks before the event so that the dress fits perfectly. We would have to factor in the possibility of body and size fluctuation in some cases.

Can you make dresses that are not shown on your website?

Yes, but please make sure to make an appointment for an initial consultation with the designer first. Typically, we would like to work along the lines of our aesthetic and signature looks but we will try our best to accommodate your needs. We are always open to working with modern and contemporary designs so feel free to bring along sketches and inspiration to your initial consultation.

Can the dresses on the website be made in other colours?

Yes, we have an extensive catalogue of different fabrics and colours which can be viewed in store. We have a collection of over 200+ fabrics and colours to choose from, it would be useful to have a few colours in mind before the appointment

How do I care for my garment?

Most of our garments can be self-cared and hand-cleaned. However, please check the garment care label under the HOUSE OF EZIS label to find specific care instructions for your dress. Some of our designs can only be ‘washed’ at the dry-cleaners, NOT dry-cleaned. We recommend Leon’s Fine Dry Cleaning in East Brisbane.

Do you provide in-house alterations?

Yes. We provide in-house alterations for all of our gowns. All gowns are guaranteed to fit perfectly before you take it home. Please note that we do not provide alteration services for garments made by other brands.